Once your room is ready for occupancy on the day of arrival, you have two options to access it:
I. The Digital Key
This digital key on your phone provides access to all doors in public areas, the elevator, and your room. You can find the key on the home screen of the Hotelbird App after selecting your current hotel. To use it, simply click on the key icon and then on your room number.
II. The Classic Room Card
Alternatively, you can obtain a physical room card through the QR code in the app at the self-check-in counter in the lobby. The QR code can be accessed at any time via the key icon on the app’s home screen and added to your digital wallet. You will also receive this QR code via email.
With this, your check-in is complete, and you can proceed directly to your room.